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I've been using TastyApps' products (Videobox, Musicbox, Web Snapper, and FlagIt!) since 2009. I'm a huge fan of their products,
and have also become a huge fan of their Technical Support. As a Macintosh Consultant and Software Instructor, this is not a phrase
I often have the opportunity to say, and in the case of TastyApps, I'm more than pleased to be able to say it. (...)
I can't say enough good things about TastyApps' Support Services. I heartily recommend their software, their company, and their Tech Support. — Stephanie Gans, http://www.aym4training.com
I find Flagit! absolutely indispensable in my job as Production Manager for a magazine in England where I receive hundreds of emails every week. Imagine my dismay recently when not only did my mac fall over, but once it had been repaired I couldn't get Flagit! to work anymore. I emailed Jean at 12.50 today. 10 emails back and forth within only a few hours - by 16.40 the problem was fixed. A fast response with clear, friendly, easy-to-follow instructions - this is customer service at its best :) Thanks TastyApps! — Beccy, http://www.thespark.co.uk
(...) My support questions are ALWAYS answered promptly and fully. I never receive a "Canned" response, the responses I receive always
directly address the issue I may be experiencing. When follow-up support is required, TastyApps is proactive in checking in.
The support I receive is friendly and respectful of my knowledge and intelligence. They never "talk down" to me (a pet peeve I
have with the support from other companies). (...) I can't say enough good things about TastyApps' Support Services. I heartily recommend their software, their company, and their Tech Support. — Stephanie Gans, http://www.aboutyourmacintosh.com
(...) the renew license was very easy to use and in minutes my VideoBox was working. In a time where support for most companies really sucks—I appreciate your quick and thorough turnaround to my issue—thanks for the support. — Scott Medina, http://www.isminc.com
I had excellent technical service experience with the crew at Tasty Apps. In this modern age, it can very hard to get quality service, especially on a technical level. These guys really knew their stuff and were so detailed in their advice, that it actually restored my troubled Mac Pro back to peak performance. Very, very impressed. Tasty Apps sets a standard of service that the whole country can and should follow as an example. — Sean Davey, http://seandavey.com
A ground-breaking & revolutionary array of software for Mac, Tasty-Apps' products and further tech support is so reliable - I would thoroughly recommend them to anyone. — Ryan
(...) A notable item: when Apple discontinued support necessary for TastyApps' FlagIt! for Lion, TastyApps went the extra mile to ensure that their software could be translated to accommodate Apple's new format. To me, that's just awesome - I've seen so many apps simply walk away from situations like this. TastyApps makes it clear that they care about their customers, and I find that exemplary! (...) I can't say enough good things about TastyApps' Support Services. I heartily recommend their software, their company, and their Tech Support. — Stephanie Gans, http://www.aym4training.com
(...) diligent, tenacious and relentless product support (...) — Danny McCall, http://www.talentsphere.com
I didn’t use my copy of VideoBox much UNTIL I discovered that it can convert Elgato EyeTV MPEG2 files (QuickTime Pro cannot). If ever Easy VHS to DVD crashes while converting a recording (It records in MPEG2 format) – the ONLY App I have that CAN convert the leftover MPEG2 files to QuickTime MOV is VideoBox. So, Instead of paying Apple $20 for a Quick time MPEG2 Converting Plugin: I recommend you Buy VideoBox for $15 to do the Exact same Job! — Carl McCall, http://softwaresanta.com/