Web Snapper FAQ
- Hey! Web Snapper extension is not working under 10.9 Mavericks!
- Free trial? What’s the catch?
- Dude! Safari? [insert your favorite browser's name here] leaves Safari in the dust! Please make an extension for a real browser!
- So how much of a ROI do I get if I buy Web Snapper? What upgrades am I entitled to?
- I used to own Red Snapper…
- This is too good an app – I am not worthy…
Question: Hey! Web Snapper extension is not working under 10.9 Mavericks!
We have released a new version of Web Snapper and its extension that will work in Mavericks like a charm. Make sure to download the latest versions!
Question: Free trial? What’s the catch?
There is none! The trial version is the exact same version you get when you register, so you can see how the actual paying version works. Your web snaps will have a wood-paneled background (very rustic) that will go away as soon as you register your copy. After 5 days of trial, we will, however, ask you to either buy, or uninstall the application.
Question: Dude! Safari? [insert your favorite browser's name here] leaves Safari in the dust! Please make an extension for a real browser!
Hmmm. Right. Well… Let’s just agree that this is a personal decision. Unfortunately, it is not possible for us to write and maintain plugins for every browser out there. Not saying “never”, but for now, it’s only Safari.
However, you can use a bookmarklet in any browser (including Safari, if you wish) that makes the drag and drop process a bit easier… To install the bookmarklet, simply drag this Web Snapper button to your browser’s bookmarks bar. The next time you want to snap a web page, instead of dragging the page’s URL to the Web Snapper window, simply click the button!
Question: So how much of a ROI do I get if I buy Web Snapper? What upgrades am I entitled to?
All right – ready for some numbers? You are entitled to all versions that are released within the same series. For instance, versions 1.1, 1.2, etc. are all the 1.x series. So if you bought Web Snapper at version 1.2, you are entitled to free upgrades until version 2.0 comes out.
Question: I used to own Red Snapper…
…oooh, you are showing your age, my friend! All right, well, we offer free upgrades from Red Snapper to Web Snapper – just contact us
and be sure to use the original email you used to buy Red Snapper, so we can, you know, connect the dots…
Question: This is too good an app – I am not worthy…
Aw! Don’t be so hard on yourself: we think you are plenty worthy of all this tastiness.
But fair enough: to uninstall, quite simply launch Web Snapper, and select "Uninstall.." in the "Web Snapper" menu…
Didn’t find your question? Have you checked the main help page?