Web Snapper FAQ
- Hey! What I get is not similar to what I see (or is completely different!)
- When using the Chrome Extension, I get some “External Protocol Request” message!
- Free trial? What’s the catch?
- Dude! Safari or Chrome? [insert your favorite browser's name here] leaves both in the dust! Please make an extension for a real browser!
- So how much of a ROI do I get if I buy Web Snapper? What upgrades am I entitled to?
- I used to own Red Snapper…
- This is too good an app – I am not worthy…
If you use Drag N Drop to capture pages, Web Snapper just gets the URL of the page you are seeing, so it has no way of actually knowing about any changes you have performed (opened sections, resizing the window…).
Because of this, we highly recommend you use Safari or Chrome to capture pages, using the latest Safari and Chrome extensions. This way, Snapper will receive the whole page as you are seeing it right now, and can get a very precise snapshot. You can get them here.
If you are using another browser, there is a way of adjusting the way the snapshot will look by using Web Snapper internal minibrowser. This is explained in the tutorial.
You might also might be trying to capture a page behind a logon screen using Drag N Drop. Again, this will probably work if you use the Safari Extension or Chrome extension, but you can still use the mini-browser as detailed in the tutorial.
If when clicking in the Chrome Extension you see a message like this:
It is Chrome asking you for permission to run web snapper. Just check “Remember my choice for all the links of this type”, then “Launch Application”. It won’t bother you any more!
However, you can use a bookmarklet in any browser (including Safari and Chrome, if you wish) that makes the drag and drop process a bit easier… To install the bookmarklet, simply drag this Web Snapper button to your browser’s bookmarks bar. The next time you want to snap a web page, instead of dragging the page’s URL to the Web Snapper window, simply click the button!
But fair enough: to uninstall, quite simply launch Web Snapper, and select "Uninstall.." in the "Web Snapper" menu…
Didn’t find your question? Have you checked the main help page?